Systems Support Associate

The Western North Carolina Conference of The United Methodist Church has an immediate opening for a Systems Support Associate.   This position reports to the Director of Systems and Communications, and would be located at the Conference office on Shamrock Drive in Charlotte, NC.   This is a full-time, non-exempt position.

An ideal candidate would be able to quickly respond to conference and district users, identifying issues with hardware and software on desktops, laptops and mobile devices, and providing solutions necessary to keep systems running smoothly.  This position is also responsible for designing and conducting training programs as needed, reducing downtime and user impact by planning outages and updates during non-critical times, monitoring and maintaining backup power for servers and critical building information systems.   Other responsibilities include preparing for monthly cabinet meetings, Annual Conference, and serving as first contact for issues with telephones and copiers in the Conference office.

Educational requirements:  Minimum 2 year degree, with a concentration in Information Technology, 3-5 years support experience, and experience with Windows Server 2008 R2 and newer, VMWare ESXI, Windows 7 and newer, and firewalls required.

To apply for this position, please submit resume, along with salary history/requirements, and completed employment application (email preferred).  Please click here to access the employment application:

Kathy C. Odell, SPHR
Director of Human Resources
The Western North Carolina Conference of The United Methodist Church
P. O. Box 18005
Charlotte, NC  28218
(704) 567-6117 (Fax)